Shipping & Returns
Shipping timelines
- Orders ship within 48 hours Monday–Friday from our Denver fulfillment center.
- Standard shipping uses fuel-efficient ground routes with habitat restoration credits and arrives in 2–5 business days within the contiguous US.
- Expedited 2-day shipping is available at checkout for an additional fee.
- We currently ship to the continental United States; Alaska, Hawaii, and international orders launching soon.
Shipping rates
- Orders over $75 ship free via standard ground.
- Orders under $75 incur a flat $6.95 shipping fee.
- Subscription deliveries always ship free.
Packaging
Products arrive in recyclable or compostable materials. Heat-sensitive supplements include temperature-controlled insulation during summer months.
Order tracking
Once shipped, you’ll receive an email with tracking details. Track orders anytime in your account dashboard.
Returns & exchanges
- Unopened items may be returned within 30 days of delivery.
- Contact support@whiteeaglenutrition.com for a return authorization.
- We provide prepaid return labels for orders damaged in transit or due to our error.
- Refunds process to the original payment method within 7 business days after inspection.
Damaged or missing items
If you receive damaged goods or notice missing items, notify us within 7 days of delivery with photos and order details. We will ship replacements at no additional cost.
Wholesale shipments
Wholesale orders ship via LTL or palletized freight. Terms are outlined in partner agreements.
Questions?
Email logistics@whiteeaglenutrition.com or call (833) 555-1234.